Frequently Asked Questions


Where do I buy tickets?
Purchase single tickets online | Subscribe online
Purchase full season, mini season, flex tickets, or single tickets all online!!

You can also buy tickets through Symphony Arlington office (817.385.0484) or purchase tickets by completing our Subscription Order Form or Single Ticket Order Form and returning it to our office via mail or fax (817.274.3593). Or simply stop by the Symphony Arlington office during business hours and they will be glad to assist you with your purchase.

For additional information regarding pricing, benefits, or seating, give us a call (817.385.0484).

When should I arrive?

We recommend you arrive at least 15 minutes prior to the curtain time to allow adequate time for seating. As a courtesy to other patrons, latecomers will be seated at an appropriate break in the music, which in some cases may not be until intermission. If you need to pick up your tickets at the Arlington Music Hall Box Office before the concert, you'll want to arrive at least 20 minutes early so that you don't feel rushed.

Where should I sit?
The Hall consists of different sections – separated by the acoustical and visual quality of the seats. See photographic views of the stage from various seats in the hall. When buying single tickets or ordering a subscription, the Symphony Arlington office staff can help you determine what the "best available" seats are for your needs (phone: 817.385.0484).

What do I wear?
It's one of the first questions new concertgoers usually ask. People generally wear what is most comfortable for them, and we invite you to do the same. Some people wear jeans, but business casual is always a safe bet. Others choose to dress up a little (after all, a concert is like a celebration, so why not wear something festive?). And you may see some people in their finery on opening weekend.  One thing we ask you not to wear is perfume, cologne and scented lotions. Many people have scent sensitivities or are highly allergic to fragrances. And because concerts squeeze lots of people into one room, it's best to skip the fragrance altogether.

Where do I park?
Our Venue has ample parking for our patrons. Visit our Driving Directions page for more information. Donors may also receive reserved parking with a substantial donation.

May I bring the kids?
Sure, if they are age six or older. As a courtesy to all patrons, parents with children under the age of six are strongly urged to consider a sitter when attending a SA subscription concert.  Symphony Arlington offers a Young People's Concert every year specifically designed for children.  Check out if we offer a Young Persons Concert in your area, and if not let us know at education@symphonyarlington.org.

How long will the concert last?
SA concerts generally run a maximum of two hours, including a 15 minute intermission. For more specific information, you can consult our online program notes for a specific concert, or call the SA office at 817.385.0484.

How can I learn more about classical music?
Some people enjoy concerts more if they get involved with the music beforehand. Of course, many people enjoy concerts just fine without any special preparation -- you don't have to be an expert on the music. You know yourself best: What would help you enjoy the music more? What would help you be affected by the music? One thing that helps many people is listening to the specific works on the program prior to the concert. Find a recording of one of the pieces on the program from the concert you plan to attend. Try listening to different recordings of the same piece -- the differences might surprise you! It might also increase your enjoyment to read a biography of the composer, or find out more about the performers, or look into the musical style or historical period.

How does a concert begin?
A musician's preparation for a concert is not unlike an athlete's preparation for a big game: musicians need to "warm up." When you first take your seat, you'll probably see members of the orchestra filing into their seats on stage and warming up by playing a few measures of music. After the orchestra is seated and ready, the lights dim, the audience quiets, and the concertmaster, the leader of the first violin section, enters from backstage. He takes a bow and the audience claps. The concertmaster turns to the orchestra and cues the principal oboist, who sits in the middle of the orchestra, to play a single note (an A) to which all musicians tune their instruments. Next the conductor comes onstage. As the audience applauds, the conductor may invite the orchestra to stand up to share in the applause. The conductor shakes hands with the concertmaster as representative of the orchestra. When a piece ends, the conductor lowers his or her arms, and generally turns toward the audience as the applause begins. The conductor then leaves the stage, but as long as the applause continues, the conductor will keep coming back for extra bows. He or she may ask the individual players within the orchestra to receive applause for their solos within the piece, and generally the entire orchestra stands at the end to receive the applause.

What if I have to leave?
If you must leave the concert hall during the concert, we ask that you do so as quietly as possible, as a courtesy to other patrons and to the musicians. You will be reseated during the applause between pieces on the program.